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At Reprints Desk (aka Team Orange) are a team of experienced industry professionals located throughout North America and Europe. Our goal is to deliver economical content workflow solutions that meet practical must-have needs and desirable nice-to-have service features for research-intensive organizations like yours. Our workflow solutions span article preparation services for regulatory submissions, eprint and reprint services for medical marketing, and single article retrieval solutions like Mighty Linkout Machine – a mash-up of document delivery service features and link resolver technology functionality. Our Customers Since our inception in 2006, Reprints Desk has built a loyal following among hundreds of customers worldwide, including more than half of the world’s top-50 pharmaceutical companies. Our customers are located around the world and primarily operate in life science industries such as pharmaceuticals, biotechnology, and medical devices, as increasingly from other sectors as well – energy, engineering, high tech, consumer packaged goods, and soon-to-be government. They share two things in common – a focus on cutting-edge research and a commitment to improve article-centric business processes and content spend management. Bragging Rights While we’d prefer to prove it to you, we’d also like to modestly share a few facts that we believe are testaments for the value and satisfaction we deliver. We earned the #1 rank overall and in each category in the 2008 Document Delivery Scorecard report from industry analyst and advisory firm Outsell, Inc., were named one of the 100 companies that matter in knowledge management by KMWorld in 2009, and received a 97% customer satisfaction score in Dun & Bradstreet’s 2009 Open Ratings survey of existing Reprints Desk customers. Why This, Why Now? Mighty Linkout Machine significantly reduces the amount of articles you would have to buy from us and other document providers. While this forces us to be even more innovative, it is the right thing to do and makes organizations like yours happy. |
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